About Botinto: customer support for small teams
Meet Botinto: AI website chat, a multi-email helpdesk and CRM for solo founders and small teams. Learn how the product keeps people in control of support.
Great support should feel like a conversation.
When you are a solo founder or part of a small team, customer questions arrive between everything else: a product to build, a project to finish, an order to send. A quick answer can make someone feel welcome. A lost message can make them feel forgotten.
Botinto is built around a simple idea: bring website chat and email support into one workspace for the people running the business. Your website chatbot answers from approved knowledge. Your email inbox brings multiple addresses together. You or a teammate can take over when a customer needs human help.
One job, done with care.
Forms, invoices and tracking are available at BizGun. Botinto CRM brings contacts and conversation history into your Botinto workspace. Botinto now focuses on two everyday support needs: an AI website chatbot with human handoff, and a multi-email support inbox.
Clear information beats confident guessing.
We believe an assistant should be useful without pretending to know everything. That is why approved knowledge, source references, business rules, and human handoff are central to the product.
Keep everyday support together.
Use Chat for current website conversations and history, and Email tickets for messages from connected mailboxes. AI can draft email replies for you to review and send. Use Botinto in a laptop or mobile browser. Each email mailbox keeps its original messages with its provider.
Have a practical support problem you think Botinto should solve? We would like to hear it. Write to [email protected].