Add Botinto’s AI chatbot to your website. Answer from approved business knowledge, capture enquiries and hand conversations to your team. Try it free for 7 days.
Botinto is an AI website chatbot for small businesses that need a useful first response without losing the human conversation. Add your FAQs, product information, policies and support instructions. The assistant retrieves relevant information from those approved sources when it prepares a reply.
Use it for questions such as how a service works, what a published policy says or where a visitor should start. Knowledge-only mode is on by default. Keep your sources current and test real customer questions before enabling automatic replies; AI can still make mistakes.
For a solo founder, that can mean answering routine questions while working on the business. For a small team, it means keeping live website enquiries, saved conversations and human follow-up in one place.
Visitors can ask to talk to a person. You or a teammate can also take over an AI conversation from My Chat. AI pauses during human handling. Assign conversations and add private notes so another teammate can understand the context.
Set realistic availability expectations. A handoff saves the request; it does not promise an immediate human reply when your team is offline.
Set the assistant’s name, greeting, tone and widget color. Add your approved website origins, copy the snippet from Channels and place it on your website. Manage conversations from a laptop or mobile browser.
Visitors can share contact details with consent for a follow-up. Identified enquiries can then appear in Botinto CRM; anonymous browsing does not automatically become a named contact.
Follow the full Botinto setup walkthrough or read our AI knowledge-base guide.
Yes, when automatic website replies are enabled. Answers use the approved knowledge available to the workspace. Your team should check the results and take over when needed.
You configure Botinto in your browser and install a website snippet. You do not need to build an AI backend, but you need permission to edit the website or help from its manager.
No. This release answers from your supplied business knowledge. It does not look up live orders or make changes in your separate business systems.
Botinto offers a 7-day trial with 100 AI credits and no credit card required. Ongoing AI usage follows the limits of your chosen plan; this is not an unlimited free chatbot.
Compare Botinto pricing, explore the shared email helpdesk, or learn when to hand a conversation to a person.